Question 1

What is Fuzhen16 LLC?

Accepted Answer

We are a gourmet catering company that incorporates  different cuisines from various food cultures into one company. We are a catering company that does not believe in limitations and pride ourselves in providing the best fine-dining experience feasible to all Fuzhen Fam Customers. Our goal is to provide a family oriented setting that brings you, your family and friends, comfort in a soulful and fun-loving environment. We work with each customer to fulfill their needs and treat them as our own. Our mission is to provide you with comfort food, exceptional service and allow you to experience "Life At Its Finest"

Question 2

How can I book Fuzhen16 services?

Accepted Answer

You can book Fuzhen16 through our website. https://www.fuzhen16.com/ 
Click on the three panel icon and select "Booking." Choose from either the "Catering" or "Private Dining" Packages. Please be sure to select the best package option; Fuzhen16 Custom Packages are available. Select the time and date and fill out the questionnaire consultation form. Please be aware that you MUST agree to Fuzhen16's Terms & Conditions.

Question 3

Does Fuzhen16 charge for consultations?

Accepted Answer

No. Fuzhen16 provides a free 15 minute consultation. This allows customers to discuss any packages they are interested in or ask questions about Fuzhen16's catering services. Customers may add additional  time for an up-charge.

Question 4

What is required to book Fuzhen16?

Accepted Answer

All customers must fill out a booking form and schedule a free consultation. Customers are required to provide their name, number, e-mail, address (event location), and date/time of the event. A 50% deposit is required the day of booking. The remaining balance is due the day of the event.

Question 5

How much does Fuzhen16 charge to book?

Accepted Answer

Fuzhen16 provides affordable catering packages that best fit your budget. Estimated prices are available on our website through our catering or private-dining packages. Pricing may vary based on the size of the party and number of guests.

Question 6

What if I need to cancel or reschedule?

Accepted Answer

Fuzhen16 provides a grace period up to 5 days prior to cancellation and requires a 72 hour notice prior to rescheduling. Failure to apply will result in your deposit being terminated (non-refundable) or transferable. This means all deposits cannot be used towards another booking service under any circumstances. A new booking form must be completed and a new deposit must be sent in order to book Fuzhen16's catering service.

Question 7

Will Fuzhen16 work with me if I am over my budget?

Accepted Answer

Yes. We are aware that booking any catering service for any event can be expensive. We try our best to make sure we accommodate each Fuzhen Fam Customer and work with them directly. We offer solutions that can help you stay on track so that you can be within your budget.

Question 8

What forms of payments does Fuzhen16 accept?

Accepted Answer

Fuzhen16 accepts transferable payment options such as Cash App, Apple Pay, or Fuzhen16's Pay Link. Cash is only accepted when the remaining balance is due at the date and time of service. We do not accept cash for any deposit under no circumstances. Once payment is received, Fuzhen16 provides all customers with a receipt, showing details of our "Products & Services" that are sent via e-mail.

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